HOW TO CHOOSE AN IDEAL TUTOR
You can use filters to find the perfect tutor for you. Additionally, you can view the tutor‘s
profile, watch the videos, read reviews and ratings from other students to decide.
HOW MANY HOURS CAN I BOOK AS A PACKAGE?
As a first step, you can buy your 1 hour- trial lesson with a tutor to see if you like him or her.
If you like the tutor, you can buy a set of 6 ,12 or 24 hours with them. After the booking you
can decide whether you want a 60-minute, 45-minute or 30-minute lesson.
HOW DO YOU PAY FOR LESSONS?
You can pay for your lessons with a credit card or via PayPal. If you need to switch tutors, you
can do it easily in your account with the feature ‘Transfer hours’. A refund for unused lessons
is possible, too.
WHERE DO THE LESSONS TAKE PLACE?
You will meet your tutor online in the BLUEXEE classroom. In your account under ‘My
lessons’, you can enter the classroom by clicking ‘Enter classroom’.
CAN I CANCEL OR RESCHEDULE LESSONS?
You can cancel or reschedule any lesson for free up to 4 hours before it starts. This also
applies to the teacher.
WHEN CAN YOU GET FREE REPLACEMENT?
You will get a free replacement in case you have any issues with your tutor. Just contact
BLUEXEE Support.
HOW WE VERIFY OUR TUTORS
Each tutor profile is checked manually and approved. We verify identity documents, tutor
certificates and diplomas. We only show you tutors who have passed this strict selection
process.